Publications
Books
Brinck, T., Gergle, D., & Wood, S. (2001). Usability for the Web: Designing Web Sites that Work (481 pages). San Francisco, CA: Morgan Kaufmann Publishers.Book Chapters
Hecht, B., & Gergle, D. (2011). A Beginner's Guide to Geographic Virtual Communities Research. In Handbook of Research on Methods and Techniques for Studying Virtual Communities: Paradigms and Phenomena (pp. 333-347). Ed: Daniel, Ben K. IGI Global.[Email for PDF]
Fussell, S.R., Kraut, R.E., Gergle, D., & Setlock, L.D. (2005). Visual Cues as Evidence of Others' Minds in Collaborative Physical Tasks. In B. Malle and S. Hodges (Eds.), Other Minds (pp. 91-105). New York: The Guilford Press.
[Email for PDF]
Journal Articles
Gergle, D., Kraut, R.E., & Fussell, S.R. (in press). Using Visual Information for Grounding and Awareness in Collaborative Tasks. Human-Computer Interaction.[Email for PDF]
Burns, M.N., Begale, M., Duffecy, J., Gergle, D., Karr, C.J., Giangrande, E., & Mohr, D. (2011). Harnessing Context Sensing to Develop a Mobile Intervention for Depression. Journal of Medical Internet Research, 13(3):e55.
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Tan, D., Gergle, D., Mandryk, R., Inkpen, K., Kellar, M., Hawkey, K., & Czerwinski, M. (2008). Using Job-Shop Scheduling Tasks for Evaluating Collocated Collaboration. Journal of Personal and Ubiquitous Computing, 12(3), 255-267.
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Avrahami, D., Gergle, D., Hudson, S., & Kiesler, S. (2007). Improving the Accuracy of Cell Phone Interruptions: A Study on the Effect of Contextual Information on the Behavior of Callers. Behaviour and Information Technology, 26(3), 247-259.
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Tan, D., Gergle, D., Scupelli, P., & Pausch, R. (2006). Physically Large Displays Improve Performance on Spatial Tasks. ACM Transactions on Computer-Human Interaction (ToCHI), 13(1), pp. 71-99. New York: ACM Press.
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Gergle, D., Kraut, R.E., & Fussell, S.R. (2004). Language Efficiency and Visual Technology: Minimizing Collaborative Effort with Visual Information. Journal of Language and Social Psychology, 23(4), pp. 491-517. Thousand Oaks, CA: Sage Publications.
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Refereed Conference Papers
Bao, P., Hecht, B., Carton, S., Quaderi, M., Horn, M., & Gergle, D. (2012). Omnipedia: Bridging the Wikipedia Language Gap. Proceedings of CHI 2012. New York: ACM Press.[Email for PDF]
Yatani, K., Gergle, D., & Truong, K.N. (2012). Investigating Effects of Visual and Tactile Feedback on Spatial Coordination in Collaborative Handheld Systems. Proceedings of CSCW 2012, pp. 661-670. New York: ACM Press.
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Keegan, B., Gergle, D., & Contractor, N. (2012). Do Editors or Articles Drive Collaboration? Multilevel Statistical Network Analysis of Wikipedia Coauthorship. Proceedings of CSCW 2012, pp. 427-436. New York: ACM Press.
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Keegan, B., Contractor, N., & Gergle, D. (2011). Hot off the Wiki: Dynamics, Practices, and Structures in Wikipedia's Coverage of the Tohoku Catastrophes. Proceedings of WikiSym 2011, pp. 105-113. New York: ACM Press.
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Wobbrock, J.O., Findlater, L., Gergle, D., & Higgins, J.J. (2011). The Aligned Rank Transform for Nonparametric Analysis of Multiple Factors Using Only ANOVA Procedures. Proceedings of CHI 2011, pp. 143-146. New York: ACM Press.
*Best Paper Award, Honorable Mention
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Gergle, D., & Clark, A. (2011). See What I'm Saying? Using Dyadic Mobile Eye Tracking to Study Collaborative Reference. Proceedings of CSCW 2011, pp. 435-444. New York: ACM Press.
*Best Paper Award, Honorable Mention
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Thom-Santelli, J., Millen, D.R., & Gergle, D. (2011). Organizational Acculturation and Social Networking. Proceedings of CSCW 2011, pp. 313-316. New York: ACM Press.
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Bao, P, Gerber, E., Gergle, D., & Hoffman, D. (2010). Momentum: Getting and Staying on Topic During a Brainstorm. Proceedings of CHI 2010, pp. 1233-1236. New York: ACM Press.
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Hecht, B., & Gergle, D. (2010). The Tower of Babel Meets Web 2.0: User-Generated Content and its Applications in a Multilingual Context. Proceedings of CHI 2010, pp. 291-300. New York: ACM Press.
*Best Paper Award
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Hecht, B., & Gergle, D. (2010). On the "Localness" of User-Generated Content. Proceedings of CSCW 2010, pp. 229-232. New York: ACM Press.
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Kalman, Y., & Gergle, D. (2010). CMC Cues Enrich Lean Online Communication: The Case of Letter and Punctuation Mark Repetitions. Proceedings of the AIS 5th Mediterranean Conference on Information Systems (MCIS 2010), (15 pp.).
*Best Paper Award
[Email for PDF]
Kalman, Y., Scissors, L., Gill, A., & Gergle, D. (2010). Chronemic Aspects of Chat and Their Relationship to Trust in a Virtual Team. Proceedings of the AIS 5th Mediterranean Conference on Information Systems (MCIS 2010), (9 pp.).
[Email for PDF]
Keegan, B., & Gergle, D. (2010). Egalitarians at the Gate: One-Sided Gatekeeping Practices in Participatory Social Media. Proceedings of CSCW 2010, pp. 131-134. New York: ACM Press.
*Best Short Paper Award, Honorable Mention
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Bao, P., & Gergle, D. (2009). What's "This" You Say? The Use of Local References on Distant Displays. Proceedings of CHI 2009, pp. 1029-1032. New York: ACM Press.
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Hecht, B., & Gergle, D. (2009). Measuring Self-Focus Bias in Community-Maintained Knowledge Repositories. Proceedings of Communities and Technologies 2009 (C&T 2009), pp. 11-20. New York: ACM Press.
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Scissors, L., Gill, A.J., Geraghty, K., & Gergle, D. (2009). In CMC We Trust: The Role of Similarity. Proceedings of CHI 2009, pp. 527-536. New York: ACM Press.
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Gill, A.J., French, R.M., Gergle, D., & Oberlander, J. (2008). The Language of Emotion in Short Blog Texts. Proceedings of CSCW 2008, pp. 299-302. New York: ACM Press.
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Scissors, L.E., Gill, A.J, & Gergle, D. (2008). Linguistic Mimicry and Trust in Text-Based CMC. Proceedings of CSCW 2008, pp. 277-280. New York: ACM Press.
*Best Short Paper Award, Honorable Mention
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Gill, A., Gergle, D., French, R.M., & Oberlander, J. (2008). Emotion Rating from Short Blog Texts. Proceedings of CHI 2008, pp. 1121-1124. New York: ACM Press.
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Thompson, W., & Gergle, D. (2008). Modeling Situated Conversational Agents as Partially Observable Markov Decision Processes. Proceedings of Intelligent User Interfaces (IUI) 2008, pp. 401-404. New York: ACM Press.
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Balan, R.K., Gergle, D., Satyanarayanan, M., & Herbsleb, J. (2007). Simplifying Cyber Foraging for Mobile Devices. Proceedings of MobiSys 2007, pp. 272-285.
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Gergle, D., Rosé, C.P., & Kraut, R.E. (2007). Modeling the Impact of Shared Visual Information on Collaborative Reference. Proceedings of CHI 2007, pp. 1543-1552. New York: ACM Press.
* Best Paper Award, Honorable Mention
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Gergle, D., Kraut, R.E., & Fussell, S.R. (2006). The Impact of Delayed Visual Feedback on Collaborative Performance. Proceedings of CHI 2006, pp. 1303-1312. New York: ACM Press.
* Best Paper Award, Honorable Mention
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Gergle, D. (2006). What's There to Talk About? A Multi-Modal Model of Referring Behavior in the Presence of Shared Visual Information. Proceedings of EACL 2006, pp. 7-14. Student Research Workshop.
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Gergle, D., Kraut, R.E., & Fussell, S.R. (2004). Action as Language in a Shared Visual Space. Proceedings of CSCW 2004, pp. 487-496. New York: ACM Press.
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Gergle, D., Millen, D., Kraut, R.E., & Fussell, S.R. (2004). Persistence Matters: Making the Most of Chat in Tightly-Coupled Work. Proceedings of CHI 2004, pp. 431-438. New York: ACM Press.
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Tan, D., Gergle, D., Scupelli, P., & Pausch, R. (2004). Physically Large Displays Improve Path Integration in 3D Virtual Navigation Tasks. Proceedings of CHI 2004, pp. 439-446. New York: ACM Press.
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Tan, D., Gergle, D., Scupelli, P., & Pausch, R. (2003). With Similar Visual Angles, Larger Displays Improve Spatial Performance. Proceedings of CHI 2003, pp. 217-224. New York: ACM Press.
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Kraut, R.E., Gergle, D., & Fussell, S.R. (2002). The Use of Visual Information in Shared Visual Spaces: Informing the Development of Virtual Co-Presence. Proceedings of CSCW 2002, pp. 31-40. New York: ACM Press.
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Bos, N., Olson, J.S., Gergle, D., Olson, G.M., & Wright, Z. (2002). Rich Media Helps Trust Development. Proceedings of CHI 2002, pp. 135-140. New York: ACM Press.
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Nichols, J., Wobbrock, J., Gergle, D., & Forlizzi, J. (2002). Mediator and Medium: Doors as Interruption Gateways and Aesthetic Displays. Proceedings of DIS 2002, pp. 379-386, New York: ACM Press.
[PDF PAPER] [PDF POSTER]
Bos, N., Gergle, D., Olson, J.S., & Olson, G.M. (2001). Being there versus seeing there: Trust via video. Proceedings of CHI 2001, Extended Abstracts (Seattle WA, March 2001), pp. 291-292. New York: ACM Press.
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Brinck, T., & Gergle, D. (1998). The design of banking websites: Lessons from iterative design. APCHI 98: Asia Pacific Computer Human Interaction, pp. 386-391, Kanagawa, Japan, July 1998.
Tutorials and Workshops Organized
Jermann, P., Gergle, D., Bednarik, R., & Brennan, S. (2012). DUET 2012: Dual eye tracking in CSCW. Workshop at CSCW 2012.Jermann, P., Bednarik, R., & Gergle, D. (2011). DUET 2011: Dual eye tracking in CSCW. Workshop at ECSCW 2011.
Gergle, D., Brinck, T., & Wood, S. (1999). Practical Usability Methods in Website Design. Proceedings of CHI 1999, Extended Abstracts, pp. 110-111. New York: ACM Press.
Brinck, T., Gergle, D., & Wood, S. (1998). Website Design from the Trenches. Proceedings of CHI 1998, Extended Abstracts, pp. 133-134. New York: ACM Press.
Workshop and Non-Archival Conference Papers
Clark, A.T., & Gergle, D. (2012). Know What I’m Talking About? Dual Eye-tracking in Multimodal Reference Resolution. Paper presented at DUET 2012: Dual Eye Tracking workshop at CSCW 2012.Clark, A.T., & Gergle, D. (2011). Mobile Dual Eye-tracking Methods: Challenges and Opportunities. Paper presented at DUET 2011: Dual Eye Tracking workshop at ECSCW 2011.
Clark, A., & Gergle, D. (2010). Effects of Shifting Spatial Context on Referential Form. Paper presented at 20th Annual Meeting of the Society for Text and Discourse.
Scissors, L.E., Gill, A.J., Geraghty, K., & Gergle, D. (2010). Trust Through Text: Examining Linguistic Similarity and Trust in Text Chat. Invited paper presented at Society for Personality and Social Psychology Annual Conference, Las Vegas, NV.
Kalman, Y., & Gergle, D. (2009). Wooohoooo!! Letter and Punctuation Mark Repetitions as Cues in Computer-Mediated Communication. Paper presented at the 2009 Conference of the National Communication Association. Chicago, IL.
Scissors, L.E., Gill, A.J., & Gergle, D. (2009). "You Can Trust Me," "I Can Trust You": Linguistic Accomodation and Trust in Text-Based CMC. Paper presented at the 2009 Conference of the International Communication Association. Chicago, IL.
Gergle, D. (2005). The Value of Shared Visual Space for Collaborative Physical Tasks. Doctoral Consortium Paper and Presentation in Proceedings of CHI 2005, Extended Abstracts. New York: ACM Press, 1116-1117.
Gill, A.J., French, R.M., Gergle, D., & Oberlander, J. (2008). Identifying Emotional Characteristics from Short Blog Texts. Paper presented at the 30th Annual Conference of the Cognitive Science Society. Washington, DC.
Gill, A.J., French, R.M., Gergle, D., & Oberlander, J. (2008). Exploring Content Analysis and Co-occurence Techniques to Identify Emotional Characteristics of Short Blog Texts. Paper presented at the 18th Annual Meeting of the Society for Text and Discourse. Memphis, TN.
Gergle, D., Kraut, R.E., & Fussell, S.R. (2008). Communication Breakdowns in Collaborative Settings: The Influence of Visual Delay on Distributed Communication. Paper presented at the 2008 Conference of the International Communication Association. Montreal, Quebec.
Gill, A.J., & Gergle, D. (2008). The Language of Trust Establishment in Face-to-Face and Video-Mediated Communication. Paper presented at the 2008 Conference of the International Communication Association. Montreal, Quebec.
Gill, A.J., Gergle, D., & Oberlander, J. (2008). Emotional Features of Short Blog Texts. Paper presented at the CHI 2008 Workshop on Measuring Affect in HCI: Going Beyond the Individual. Florence, Italy.
Gergle, D., Rose, C., & Kraut, R.E. (2007). Computational Modeling of Reference in the Presence of Shared Visual Information. Paper presented at the 17th Annual Meeting of the Society for Text and Discourse. Glasgow, UK.
Gergle, D. (2004). The Value of Shared Visual Space for Collaborative Physical Tasks. Presented at the First Annual IBM Research Human-Computer Interaction Symposium. September, 2004. Hawthorne, NY.
Gergle, D. (2004). Using Language and Behavioral Performance Measures to Evaluate Collaboration. Presented at Computer Supported Cooperative Work Workshop on Methodologies for Evaluating Collaboration in Co-located Environments (CSCW 2004).
Shah, P., Hoeffner, J., Gergle, D., Anderson, N., and Shellhammer, D. (2000). A Construction-Integration Approach to Graph Comprehension. Poster presented at the 41st Annual meeting of the Psychonomic Society.
Tech Reports
Tan, D., Gergle, D., and Czerwinski, M. (2005). A Job-Shop Scheduling Task for Evaluating Coordination During Computer Supported Collaboration. Microsoft Research Tech Report: MSR TR-2005-107.[Email for PDF]
Balan, R.K., Gergle, D., Herbsleb, J., and Satyanarayanan, M. (2005). Simplifying Cyber Foraging for Mobile Devices. CMU School of Computer Science: CMU-CS-05-157.
[Email for PDF]
Dissertation
Gergle, D. (2006). The Value of Shared Visual Information for Task-Oriented Collaboration (224 pages). Carnegie Mellon University, Human-Computer Interaction Institute, Doctoral Dissertation - CMU-HCII-06-106.[PDF]